Privacy Policy – Zeon Companion

Last updated: 19 October 2026

Zeon Companion is the field app of Zeon (zeon.eco) for farms that work with Zeon's drone and multispectral analysis. This policy explains which data the app processes, why, and what rights you have.

1. Who is responsible

Schings Holding UG (haftungsbeschränkt), represented by its managing director Peter Schings, Pappelallee 78/79, 10437 Berlin, Germany. Commercial register: Amtsgericht Charlottenburg (Berlin), HRB 273185 B. Zeon (zeon.eco) is operated by Schings Holding UG.

Contact for all privacy questions, access and erasure requests: hello@zeon.eco.

2. Data we process

• Account: first and last name, username, email address (if provided), phone number and job title (if provided), and your role in each farm (organisation) you belong to. Accounts with username and password (for example from an invitation) are kept in Zeon's login service (auth.zeon.eco). If you sign in with Apple, we receive from Apple a stable user identifier and, if you allow it, your name and email address (which may be a private relay address). If you sign in with Google, we receive from Google a user identifier, your email address and your name; if that email address already belongs to a Zeon account, signing in with Google can open that account.
• Public profile (optional): display name, job title and region, and whether you are visible to other farms (section 5).
• Field reports: position (GPS) with its accuracy and the time of each report, the photos, videos, voice notes and drawings you add, the survey answers and notes you enter, the suggested diagnosis, and the comments, @mentions and read status of the conversation about a report.
• Photos and videos taken in the app: every photo and video is uploaded with its time and, where available, its position, crop, field and language, the text your iPhone recognised in the audio while you filmed, and the results of our analysis (section 3).
• Farm data: fields and their boundaries, seasons, tasks, cases, stock entries, points and badges.
• Purchases: if you buy a subscription (Pro or Consultant) in the App Store, Apple processes the payment. We receive Apple's signed transaction data (product, transaction number, expiry date) to activate your plan; we never receive your payment details.
• Technical data: identifiers generated on your device for reports and uploads, usage counters for plan limits, and server logs (IP address, time, request) that are needed to operate the service.

3. AI analysis: on your iPhone and on our servers

• Photos and videos: every photo and video you save in the app, including those from the Zeon camera on the lock screen, is uploaded and analysed on our servers, also when it does not become a report. Our model zeon1 assesses the images for the crop and writes a short summary; it runs on rented graphics processors (GPUs) at RunPod (runpod.io). Videos are also processed by the video analysis service seen (seendb.ai), which transcribes the audio and extracts key frames with text recognition and image descriptions. The transcript, up to eight key frames and the result are stored with the photo or video. Farmers and scouts do not see the analysis; admins, field managers, agronomists and Zeon consultants of the farm do (section 5).
• zeonᵃⁱ chat: on iPhones with less than 8 GB of memory the assistant always runs on our servers; on other iPhones it runs on the iPhone unless you turn on Settings → zeonᵃⁱ → Use server model. On our servers, your messages and the photos you attach (and, for questions about a video, its transcript and key frames) are passed by Zeon to our model at RunPod, and the answer is sent back to the app. Zeon does not save these chat messages and photos on its servers; we log only technical data (farm, member, number of images, length, duration) and count messages for plan limits. For admins, field managers, agronomists and Zeon consultants, the assistant can also refer to related reports of other members of the same farm.
• On your iPhone: if you download the vision model (Settings → Vision model), images can also be analysed on the iPhone itself. The model files come from Hugging Face (huggingface.co), which sees the download requests of your device. Speech recognition (voice input and transcripts of your videos) uses Apple's speech recognition on the iPhone. If your iPhone cannot recognise your language on the device, iOS may send the audio of live voice input (for example while you speak during filming) to Apple's speech recognition service; Apple's privacy policy applies.

4. Why we process data

To provide the app: to guide you to the zones of your farm; to record, upload and analyse your field reports, photos and videos; to answer your questions with zeonᵃⁱ; to let the team of your farm review them and work with you on tasks; to send invitations; to apply plans, limits and subscriptions; and to award points for confirmed finds. We do not sell data, show no advertising and do not track you across apps or websites.

Improving our models: we use photos, videos, field reports and their analyses from the app to train and improve our crop models (zeon1), without names, contact details or account data. Better models mean better diagnoses for every farm. You can object at any time by writing to hello@zeon.eco; farms on a company plan can also exclude their data by agreement with us.

Legal bases: providing the app you use (GDPR Art. 6(1)(b), LGPD Art. 7 V), our legitimate interest in operating, securing and improving the service and our models (GDPR Art. 6(1)(f), LGPD Art. 7 IX), and legal obligations (GDPR Art. 6(1)(c), LGPD Art. 7 II).

5. Who can see your data

• Your farm: all members see the names and roles of the other members (for example for @mentions). Admins, field managers, agronomists and Zeon consultants assigned to the farm see all reports, comments, photos, videos, analyses and tasks of the farm; admins and agronomists also see the members' email addresses and phone numbers. Farmers and scouts see their own reports, photos and videos and the conversations about them.
• Other farms: only if you turn on “Visible to other farms” (off by default). Then admins, field managers and agronomists of other farms can find your display name, job title and region – never your email address or login – and invite you. You decide whether to accept.
• Zeon: Zeon staff access data only to operate and support the service.
• Service providers listed in section 6, only as far as their service requires.

6. Where data is stored and who processes it

Zeon's servers and database run at DigitalOcean in Frankfurt (Germany). Photos, videos, voice notes, drawings, key frames and map packages are stored in Cloudflare R2 object storage. We also use these services:

• RunPod (runpod.io): graphics processors for our AI models (zeonᵃⁱ chat and analysis of photos and videos).
• seen (seendb.ai): analysis of videos (transcript, key frames).
• Apple: Sign in with Apple, App Store purchases, and speech recognition when it cannot run on the iPhone.
• Google: Sign in with Google.
• Resend (resend.com): sending invitation emails when someone invites you by email.
• Hugging Face (huggingface.co): download of the model files to your iPhone.
• Mapbox (mapbox.com): satellite images for the map. When you are online, the app loads map tiles directly from Mapbox; Mapbox sees your device's IP address and the map area requested.

RunPod, Cloudflare, Mapbox, Hugging Face, Resend, Apple and Google are companies based in the USA and may process data there. Where data is processed outside the European Union or Brazil, we rely on the providers' data processing terms, including the EU standard contractual clauses where they offer them.

7. How long we keep data

We keep data as long as it is needed for your account or for the records of your farm; there is currently no automatic deletion after a fixed period. Admins can deactivate members of their farm. What happens when you delete your account is described in section 10. You can ask us at any time to erase your data: hello@zeon.eco.

• Server logs (IP address, time, request) stay only on the running server and are removed with each update of the service, usually within a few days. We do not collect them in a separate logging system.
• RunPod deletes the data of an AI request automatically after processing: results within 30 minutes, the request itself at the latest after 24 hours.
• zeonᵃⁱ chat messages and photos are not stored on our servers (section 3).
• Videos analysed by seen stay stored there until we erase them on request together with your other data.

8. Your rights

Under the GDPR and the Brazilian LGPD you have the right to access, correct, delete and export your data, and to object to or restrict processing. Write to hello@zeon.eco. You can also complain to a data protection authority.

9. Permissions on your iPhone

Camera and microphone (photos, videos and voice notes), speech recognition (to turn your voice into text, on the iPhone where possible), location (to guide you to zones and to store where a report, photo or video was made; in the background only while you navigate) and photos, adding only (the app also saves the photos and videos you take to your photo library). You can change these permissions in the iOS Settings at any time.

10. Plans and deleting your account

Signing in with Apple or Google for the first time creates a free account with its own personal workspace (unless your Google address already belongs to a Zeon account, section 2). The free plan has usage limits, which the app shows under Settings → Plan. For company plans contact hello@zeon.eco.

You can delete your account at any time in the app under Settings → Delete account. This works for every account: Sign in with Apple, Sign in with Google and username and password. When you delete your account:

• you lose access to all farms immediately; your sessions are ended and an account with username and password is deactivated. If you later sign in again with Apple or Google, a new, empty account is created;
• your memberships in all farms are removed and your profile no longer appears in the search of other farms;
• the records you created for a farm are not erased: reports, photos, videos, voice notes, comments and their analyses stay with that farm, with your name as their author. The data of your personal workspace stays stored but can no longer be opened in the app;
• an App Store subscription is not cancelled; cancel it in the subscription settings of your Apple Account.

If you are the last admin of a farm that still has other active members, first make another member admin. Zeon staff accounts are managed by Zeon and cannot be deleted in the app. To have the remaining data erased, write to hello@zeon.eco from the email address of your account or with your username.

11. Changes

We update this policy when the app changes. The date at the top shows the latest version.